DV360, SA360 & CM360 expert (part-time, remote, aprox. 50h/month)

Our client base is growing - and so is the need for high-quality support. That’s why we’re looking for someone to help us with client support for the Google Marketing Platform, specifically DV360, SA360, and CM360.

This is not a full-time role, but a long-term collaboration of approximately 50 hours per month. Ideal for a freelancer, someone on parental leave, or anyone looking to broaden their scope.

If things go well and our client base continues to expand, we’re open to increasing the hours, or even moving into a full-time collaboration. But no pressure, it’s not a requirement.

What You'll Be Doing

• Supporting both premium and standard clients - you’ll be their first point of contact.

• Handling proactive and reactive communication, looking for solutions within DV360 / CM360 / SA360.

• Supporting client onboarding and handling their support requests for DV360 / CM360 / SA360.

• Training clients to work with DV360 / CM360 / SA360 more strategically and helping them get the most out of the tools.

• Helping our Finance team prepare reports from the tools for invoicing.

• Providing support to our consultants, who develop deeper client relationships and business opportunities.

• Most communication happens over email, occasionally by phone.

• We'll agree on a general working schedule, but it will be flexible, based on your availability and client needs.

• You can do most of the work remotely, but we'd like to meet at least once a month in the office for key meetings.

What skills you will need

• Experience with the Google Marketing Platform - especially DV360, CM360, and SA360. We’re not looking for a senior-level expert, but 2–3 years of hands-on experience is a must.

• Independence, responsibility, proactivity, and a willingness to communicate - both with clients and the team around you.

• The ability to communicate in Czech and English - you should be comfortable talking with both Czeck-speaking and English-speaking clients.

• Bonus points for knowledge of Google Analytics, Google Ads, and digital marketing in general.

What We Offer

• Flexibility - work remotely most of the time and set your own hours.

• Want to come to the office more often? We'd love that too. Our pet-friendly office in Holešovice has plenty of space, parking, chill zones, and snacks.

• A small, friendly team full of passionate people who inspire each other, with room for learning and growth.

• If you're interested in going beyond your core role and want to grow - whether toward more business or consulting responsibilities - we’re here to support you.

• Alongside DPP/DPČ, we’re happy to structure the collaboration in a way that suits freelancers too.

Optimics - Who We Are

• 30-person team based in Holešovice, Prague, living and breathing marketing and advertising tech, digital analytics, and data.

• We're a full-stack Google partner, and we also work with companies like Adobe, Meiro, and SAS.

• For our clients - often major players and industry leaders - we design and implement custom solutions. From MarTech and AdTech architecture, to working effectively with first-party data, activating it, using server-side tracking, and even highly technical cloud solutions (GCP) involving machine learning and AI.

• We aim to be top in our field - pioneering new paths, growing together with our clients, and enjoying the journey.

• We don’t have a big investor backing us and we’re not building to sell. We’re building something that’s ours, something with meaning. We're playing the "infinity game".

• Long-term relationships and trust - with clients and among ourselves - are absolutely key. That’s how we work and how we want to keep it.

• In our team, we support each other, speak openly, and don’t play politics. No BS - just mutual respect and straight talk.

What are the next steps if you let us know about yourself

• We’ll review your CV or LinkedIn profile. You can send either one via email or contact Petr Světlík directly through LinkedIn.

• We’ll set up a short 20-minute call to hear your story and answer any questions.

• You’ll meet some of our senior team members and chat about your experience, preferences, and how we might work together.

• If it’s a match, we’ll send you a job offer and align on a start date - could be within a week, or later if needed. We’re happy to wait for the right person.