May 5, 2025
Customer Success Manager - Lead for Cloud
What your role will be about
You’ll take full ownership of the business area we do in the Cloud - primarily focused on Google Cloud Platform (GCP).
Our team includes several experienced tech specialists who handle the delivery side. What we need from you is to manage the business and consulting side - bring in clients, build tailored propositions for them, and define strategies and directions for their Cloud development.
We operate in the world of online marketing - that’s where most cloud solutions will be applied.
You'll work closely with other CSMs and Account Managers, engage in networking, meet with clients, and look for new opportunities to use Cloud or other services from our Menu of Services.
This isn’t just a “desk job” - you’ll spend a lot of time "in the field", meeting with clients and partners (such as Google).
The kind of person we’re looking for
You’re a strong business-minded person who lives for cloud technologies and wants to be a professional consultant.
You can take ownership, set a vision, define a strategy, and inspire others with your ideas.
You enjoy networking, attending events and conferences, making new connections, and building relationships.
You’re comfortable speaking at conferences or smaller professional events.
You understand that being a true expert means constantly learning, seeking inspiration, and working on yourself.
What else you'll need for the role
Solid understanding of Cloud technologies in general.
GCP is our current priority, but if you're skilled in another platform, and willing to learn, we believe you can pick up GCP quickly.
Good knowledge of online marketing - you should understand the field, be able to speak with entire marketing departments, and have sufficient insight and expertise to do so.
Ability to work in both Czech and English.
What we offer
A team of passionate, self-motivated people, mutual inspiration, and plenty of room for growth and education.
The chance to influence the business of leading and exciting Czech and international companies - and be directly in touch with people at Google.
If you enjoy speaking and being seen, we’ll help you attend top industry events and build your name - we regularly speak at conferences ourselves.
Flexibility - we don’t have fixed working hours. What matters is results, not when you come and go from the office.
Profit sharing - at the end of each year, we divide a portion of the net profit among ourselves (available to team members after one year with us).
5 weeks of vacation, plus another 5 days for sick leave or charitable activities.
A tech budget - you can choose the gear that suits you.
A budget for psychotherapy or coaching.
A great (pet-friendly) office in Holešovice with plenty of space, parking, chill zones, and snacks.
The usual goodies - Multisport card, company phone plan, and more.
What happens next if we get in touch
We’ll review your CV or LinkedIn profile. You can send either one via email or contact Petr Světlík directly through LinkedIn.
We’ll schedule a 20-minute call to go over your background, answer any missing questions you may have, and discuss further details.
You will meet our CSO & CMO Vojta (or another business team member) to discuss your experiences, talents, preferences, current clients, projects, and more. Together, you’ll try to design your role at Optimics more specifically.
We’ll invite you for a “trial half-day” (around 3 hours) - you’ll meet other team members and get a feel for the atmosphere at Optimics, so we can all decide by the end of the day if we’re the right fit for each other.
Job offer and start date as per your availability - we can move within about a week, but we’re also willing to wait for the right person.
Optimics - Who We Are
30-person team based in Holešovice, Prague, living marketing and advertising technologies, digital analytics, and data.
The only full-stack Google partner in CZ, and also partner of companies like Adobe, Meiro, and SAS.
For our clients - typically industry leaders and large players - we design and implement custom solutions: from MarTech and AdTech tool architecture, through effective use of first-party data, server-side tracking, and highly technical cloud solutions using machine learning and AI.
We aim to be top-tier in what we do - setting direction, blazing new trails, growing with our clients, and having fun along the way.
We don’t have big investors behind us, and we’re not building for exit. We want Optimics to stay in our hands and become something that goes beyond us - we play the “infinity game.”
Long-term relationships and trust - not just with customers, but also among ourselves - are absolutely essential. That’s how we work, and we don’t want it any other way.
In our team, we support each other, speak openly, avoid politics, and zero tolerance for backstabbing.